

Make sure you allow the Fitbit app to refresh in the background on iOS or run in the background on Android.For Android devices, go to Settings > About Phone or About Device > Android Version.For Apple devices, go to Settings > General > Software Update.Update the operating system of your mobile device so it is also up to date.Update the Fitbit app to its latest version.7 6: Reach out to Fitbit Help and Supportīefore troubleshooting for device not found or looking for errors in the Fitbit app, try the following tips.6 5: Create or use a different Fitbit account.5.3 How to Factory Reset iPhone Devices.5.1 If needed, reset your mobile device.5 4: Fitbit stuck on searching or looking? Try performing a Factory Reset on the Fitbit.4 3: Do a full reinstall of the Fitbit App.

3 2: Check Bluetooth settings and make sure your Fitbit is not paired with another device.2.1 How to reboot most smartphones or tablets.2 1: Try rebooting your phone or restarting the Fitbit device.
